Service Operations Administrator
2 months ago
Overview
We are experiencing significant growth and are seeking a skilled Service Operations Coordinator to enhance our Service Division Team.
About Us
Burtons Medical Equipment is a premier manufacturer and distributor, providing comprehensive aftercare support for a wide range of veterinary capital equipment. We pride ourselves on being an independent, family-owned business, dedicated to fostering a professional yet friendly work environment. Our commitment to innovation, quality, and service excellence drives our investment in ongoing training and career development for our team members.
Position Summary
This role offers a dynamic opportunity for an experienced Administrator to apply their planning, organizational, and data management skills within our Service Operations Administrative Team. The position is primarily based at our headquarters, providing essential support to our Field Service Engineer Teams and customers across various regions.
Key Responsibilities
As a Service Operations Coordinator, you will manage a variety of administrative tasks that are crucial to the daily operations of the Field Service Team. Your responsibilities will include:
- Handling incoming communications from customers and Field Service Engineers
- Creating new service requests in our internal system
- Processing completed work reports and invoices from Field Service Engineers
- Generating quotes and sales orders for replacement parts
- Conducting weekly inventory replenishment for Field Service Engineers
- Maintaining and updating customer online portals
Ideal Candidate
We are looking for an Administrator with substantial experience in a fast-paced office environment. The successful candidate will be methodical, enthusiastic, and adaptable, with strong time management skills and the ability to prioritize tasks effectively. Experience in the service industry is a plus.
Essential Skills
The role requires:
- Exceptional communication and interpersonal abilities
- Strong organizational and planning skills
- Capability to manage multiple tasks in a demanding environment
- Quick, efficient, and precise data entry skills
- Excellent time management
- A commitment to personal growth and professional development
Compensation and Benefits
We offer a competitive salary range and a comprehensive benefits package, including:
- Salary based on experience
- Full-time employment, 40 hours per week
- Generous holiday allowance
- Pension scheme
- Opportunities for training and advancement
- Engaging staff events
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Maidstone, Kent, United Kingdom Burtons Medical Equipment Ltd Full timeAbout the CompanyBurtons Medical Equipment is a prominent manufacturer and distributor specializing in veterinary capital equipment, offering comprehensive aftercare support. We pride ourselves on being an independent, family-owned business that values a friendly and professional work environment.Position OverviewWe are seeking a dedicated Service Operations...
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