Full Time Supervisor, Mens Footwear, Luxury Retail

1 month ago

StratforduponAvon, Warwickshire, United Kingdom Kurt Geiger Full time

We offer an unparalleled shopping experience that combines the expertise of Kurt Geiger, Selfridges, and our premium brands.

Key Responsibilities

  • Deliver exceptional customer service at all times, ensuring a seamless and memorable experience.
  • Collaborate with the Store Manager to achieve sales targets, operational goals, and company policies.
  • Protect and promote the Kurt Geiger and Selfridges brand.
  • Maintain a visually appealing store environment that meets company standards.
  • Stay up-to-date with the latest fashion trends and provide expert advice to customers.
  • Support the development and training of the team to maximize sales and customer satisfaction.
  • Contribute to performance management and floor control.
  • Assist with customer queries and complaints to ensure a positive outcome.

Requirements

  • Previous experience in luxury retail, with a focus on clienteling and customer service.
  • Proven management experience at a similar level.
  • Excellent customer service skills, with the ability to drive a unique and memorable customer experience.
  • Ability to drive sales and team performance.
  • Impeccable presentation and representation of the luxury brand.

Benefits

  • Competitive basic salary.
  • Generous commission structure.
  • Access to exclusive employee discounts.

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