Full Time Supervisor, Mens Footwear, Luxury Retail

2 months ago

StratforduponAvon, Warwickshire, United Kingdom Kurt Geiger Full time

We offer an unparalleled shopping experience combining the expertise of Kurt Geiger, Selfridges, and our premium luxury brands.

Key Responsibilities

  • Ensure exceptional customer service standards are consistently met at all times.
  • Support the Store Manager in achieving store and company sales targets, operational goals, policies, and procedures.
  • Protect and uphold the Kurt Geiger and Selfridges brand reputation.
  • Maintain exceptional visual presentation in your area, consistent with company guidelines.
  • Develop expertise in fashion and the latest trends.
  • Support management in training and developing the team to maximize sales.
  • Support performance management of the team.
  • Assist with floor control and customer queries to ensure customer satisfaction.

Requirements

  • Prior experience in luxury retail within a client-facing and service-driven environment.
  • Experience at a similar management level.
  • Ability to drive a unique and memorable customer experience that builds loyalty.
  • Proven ability to drive sales and team performance.
  • Impeccable presentation and representation of our luxury/fashion-forward brand.

Benefits

  • Competitive basic salary.
  • Generous commission structure.
  • Access to exclusive employee discounts.

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