Full Time Supervisor, Mens Footwear, Luxury Retail

2 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Kurt Geiger Full time

We are seeking a highly skilled and experienced Full Time Supervisor to join our team at Selfridges Trafford. As a key member of our luxury retail team, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities

  • Provide outstanding customer service and ensure a seamless shopping experience for our customers.
  • Support the Store Manager in achieving sales targets and operational goals.
  • Protect and promote the Kurt Geiger brand.
  • Ensure visual presentation of the store is consistently high.
  • Stay up-to-date with the latest fashion trends and provide expert advice to customers.
  • Support the development and training of the sales team to maximize sales.
  • Contribute to the performance management of the team.
  • Assist with floor control and customer queries.

Requirements

  • Previous experience in luxury retail with a clienteling and service-driven environment.
  • Experience at a similar management level.
  • Excellent customer service skills and ability to drive a unique customer experience.
  • Proven ability to drive sales and team performance.
  • Impeccable presentation and representation of the luxury brand.

Benefits

  • Competitive basic salary.
  • Generous commission structure.
  • Access to gorgeous shoes each season.
  • Amazing employee discounts.


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