Full Time Supervisor, Mens Footwear, Luxury Retail
2 months ago
We offer an unparalleled shopping experience combining the expertise of Kurt Geiger, Selfridges, and our premium luxury brands.
Key Responsibilities
- Ensure exceptional customer service standards are consistently met at all times.
- Support the Store Manager in achieving store and company sales targets, operational goals, policies, and procedures.
- Protect and uphold the Kurt Geiger and Selfridges brand reputation.
- Maintain exceptional visual presentation in your area, consistent with company guidelines.
- Develop expertise in fashion and the latest trends.
- Support management in training and developing the team to maximize sales.
- Support performance management of the team.
- Assist with floor control and customer queries to ensure customer satisfaction.
Requirements
- Prior experience in luxury retail within a client-facing and service-driven environment.
- Experience at a similar management level.
- Ability to drive a unique and memorable customer experience that builds loyalty.
- Proven ability to drive sales and team performance.
- Impeccable presentation and representation of our luxury/fashion-forward brand.
Benefits
- Competitive basic salary.
- Generous commission structure.
- Access to exclusive employee discounts.
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