Full Time Supervisor, Mens Footwear, Luxury Retail

4 weeks ago

StratforduponAvon, Warwickshire, United Kingdom Kurt Geiger Full time
Job Title: Full Time Supervisor, Mens Footwear, Selfridges Trafford

We are seeking a highly skilled and experienced Full Time Supervisor to join our team at Selfridges Trafford. As a key member of our luxury retail team, you will be responsible for delivering exceptional customer service and driving sales growth in our mens footwear department.

Key Responsibilities:
  • Provide outstanding customer service and ensure a seamless shopping experience for our customers.
  • Support the Store Manager in achieving sales targets, operations goals, and company policies.
  • Protect and promote the Kurt Geiger and Selfridges brand.
  • Maintain excellent visual presentation and merchandising standards in the mens footwear department.
  • Stay up-to-date with the latest fashion trends and provide expert advice to customers.
  • Support the development and training of the sales team to maximize sales and customer satisfaction.
  • Assist with performance management and floor control.
  • Resolve customer queries and complaints in a professional and timely manner.
Requirements:
  • Previous experience in luxury retail, preferably in a clienteling and service-driven environment.
  • Experience at a similar management level, with a proven track record of driving sales and team performance.
  • Excellent customer service skills and the ability to build strong relationships with customers.
  • Impeccable presentation and a passion for fashion and luxury retail.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
Benefits:
  • Competitive basic salary and generous commission structure.
  • Opportunity to work with a leading luxury brand and gain valuable experience in the industry.
  • Access to exclusive employee discounts and benefits.

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