Administrative Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Administrative Coordinator to join our Nuclear Medicine department booking team. As a key member of our team, you will be responsible for providing a full administration and coordination service, working closely with colleagues, service users, and stakeholders to deliver an efficient service.
Key Responsibilities- Book Nuclear Medicine scans cross-site, liaising with patients, relatives, and referrers.
- Exercise initiative and judgment based on acquired knowledge and experience when dealing with enquiries.
- Receive and deal with telephone enquiries as appropriate.
- Input and look up data on Trust IT systems in accordance with Trust policy.
- Undertake typing, including touch type from audio and/or copy type from written documentation.
- Photocopying, scanning, and filing letters and documents as required.
- Assist colleagues as directed by the Supervisor/Line Manager in times of pressure of work.
- Cooperate in the introduction of new technology and new working practices to ensure the smooth running of the department.
- Accurately record telephone messages and other enquiries and refer as appropriate.
- Provide effective communication and problem-solving face-to-face, via email, and via telephone.
- Attend admin team/departmental meetings on a regular basis.
- Make decisions and take actions within the team relating to routine enquiries, while receiving support and supervision.
- Organize own day-to-day work tasks, showing an ability to prioritize in order to achieve set timescales.
- Follow up any DNAs.
- Manage at short notice cancellations and re-bookings of patients as necessary onto appropriate lists.
University Hospitals Birmingham NHS Foundation Trust is recognized as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognize that we need incredible staff to do this. Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
- Investing in the health and wellbeing of our staff, including a commitment to offering flexible working where possible.
- Offering our staff a wide variety of training and development opportunities to support their personal and career development objectives.
- Ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment.
We are committed to an inclusive culture, where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviors and to enable people to bring their 'whole self' to a kinder, more connected, and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
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Administrative Coordinator
3 weeks ago
Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our Nuclear Medicine department. As an Administrative Coordinator, you will be responsible for providing administrative support to the team, including booking appointments, managing patient records, and coordinating with healthcare professionals.Key...
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Administrative Coordinator
3 weeks ago
Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our Nuclear Medicine department. As an Administrative Coordinator, you will be responsible for providing administrative support to the team, including booking appointments, managing patient records, and coordinating with healthcare professionals.Key...
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Administrative Coordinator
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