Administrative Coordinator

2 months ago


Birmingham, Birmingham, United Kingdom Solihealth Limited Full time

About Solihealth Limited

Solihealth Limited is a dynamic and innovative healthcare organization dedicated to delivering high-quality services to the community. We are seeking an experienced and skilled professional to join our team as an Administrative Coordinator.

Job Summary

The Administrative Coordinator will play a crucial role in ensuring the smooth operation of our services. This includes providing administrative support to our teams, managing referrals, and coordinating appointments. The successful candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.

Main Responsibilities

  • Provide comprehensive administrative support to our teams, including answering calls, managing referrals, and coordinating appointments.
  • Manage and maintain accurate records and databases, ensuring compliance with regulatory requirements.
  • Develop and implement effective administrative systems and processes to improve efficiency and productivity.
  • Collaborate with our teams to identify and resolve administrative issues, ensuring seamless service delivery.
  • Provide exceptional customer service to our patients, carers, and relatives, responding to their queries and concerns in a timely and professional manner.
  • Work closely with our external partners, including hospitals, GP surgeries, and medical secretaries, to ensure effective communication and coordination.
  • Contribute to the development and implementation of new administrative systems and processes, ensuring they meet the needs of our organization and stakeholders.
  • Participate in quality improvement initiatives, identifying areas for improvement and implementing changes to enhance our services.

Requirements

  • Proven experience in an administrative role, preferably in a healthcare setting.
  • Excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain accurate records and databases, ensuring compliance with regulatory requirements.
  • Strong problem-solving skills, with the ability to identify and resolve administrative issues.
  • Excellent customer service skills, with the ability to respond to patient queries and concerns in a timely and professional manner.
  • Ability to work collaboratively with our teams and external partners to achieve our goals.

What We Offer

Solihealth Limited offers a competitive salary and benefits package, as well as opportunities for professional development and growth. We are committed to creating a positive and inclusive work environment, where our employees can thrive and make a real difference in the lives of our patients and communities.



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