Service Delivery Manager

3 days ago


Leeds, Leeds, United Kingdom Fruition IT Full time
Job Overview

**Job Title:** Service Delivery Manager - Financial Services Expert

**Location:** Remote ( flexible work arrangement )

**Job Type:** Contract

**Industry:** Financial Services

Fruition IT is seeking an experienced Service Delivery Manager to join our team on a contract basis. As a key member of our team, you will be responsible for managing relationships with critical third-party suppliers, ensuring compliance with banking regulations and enhancing operational resilience.

Key Responsibilities
  • Manage and oversee critical third-party supplier relationships, ensuring compliance with banking regulations and industry standards.
  • Develop and implement exit plans to maintain operational resilience, especially when managing supplier stress situations.
  • Support the business in evaluating and potentially ending supplier relationships where necessary.
  • Familiarity with payment systems and banking processes is essential for this role.
Requirements
  • Proven experience as a Service Delivery Manager (or similar) within financial services.
  • Strong understanding of ITIL processes and regulatory requirements in banking.
  • Experience in managing supplier relationships with a focus on operational resilience.
What We Offer

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their background or experience.


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