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Service Delivery Manager

2 months ago


Leeds, Leeds, United Kingdom Fruition IT Full time

Fruition IT is seeking an experienced Service Delivery Manager to join a leading finance company on a contract basis. The ideal candidate will have a strong understanding of ITIL processes and regulatory requirements in banking. Key responsibilities include managing critical third-party supplier relationships, developing and implementing exit plans to maintain operational resilience, and supporting the business in evaluating and potentially ending supplier relationships. The successful candidate will have proven experience as a Service Delivery Manager within financial services and a focus on operational resilience. The role involves implementing exit strategies and overseeing supplier performance in both stable and stressed scenarios. The company is an equal opportunities employer and welcomes applications from all suitably qualified persons.