ERP Application Support Specialist
4 weeks ago
IMPORTANT: Candidates must reside locally and possess the legal right to work in the UK. Applications from those who do not meet these criteria will be disregarded.
Note: This position does not offer sponsorship.
We are seeking an Application Support Technician with outstanding communication abilities and adept problem-solving skills to assist clients with inquiries related to ERP software.
The ideal candidate will possess a solid understanding of business operations and have prior experience with ERP systems, preferably in a support role. Familiarity with areas such as Sales, Purchasing, Manufacturing, MRP, Financials, Bookkeeping, or Inventory Management is crucial.
Key responsibilities include initiating service requests within the ERP system, documenting issues, and providing resolutions. As you gain experience, you will also participate in software upgrades, installations, and customer training sessions.
This role offers a fantastic opportunity to become part of a dynamic and rapidly expanding organization while gaining valuable experience with a leading ERP software solution.
Benefits:
- Company pension plan
- On-site parking facilities
- Private health insurance coverage
Required Qualifications:
- Proven experience with ERP systems and applications (e.g., Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage, Winman).
- Adept at quickly grasping business and system processes in collaboration with clients.
- Strong ownership mentality regarding product functionality and user issues.
- Ability to handle multiple tasks simultaneously.
- Capable of performing well under pressure.
- Excellent problem-solving capabilities.
Preferred Qualifications:
- Experience in a support desk setting.
- Familiarity with SQL.
- Proficiency in MS Office applications.
- Networking skills.
- Development or coding experience.
- Must be based in the UK and possess the right to work in the UK.
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