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HR and Complaints Coordinator

2 months ago

Newport Pagnell, Milton Keynes, United Kingdom Primary Care Careers Full time

Position Overview

Join our dynamic team at Primary Care Careers as an HR and Complaints Coordinator. This part-time role offers a unique opportunity to support our complaints management and human resources functions, working 20 hours per week.

If you are an organized individual who excels in a fast-paced environment where every day presents new challenges, we invite you to explore this opportunity.

Key Responsibilities

  • Conducting thorough investigations and preparing responses for complaints in accordance with established procedures.
  • Providing administrative support, including minute-taking, agenda organization, and acknowledgment of complaints.
  • Assisting in the planning, coordination, and execution of practice events.
  • Supporting HR processes such as staff appraisals, attendance management, recruitment, and personnel changes.
  • Collaborating with the HR team on mandatory checks, performance evaluations, staff onboarding, and daily HR operations.

About Our Organization

Primary Care Careers is dedicated to delivering exceptional healthcare services. We prioritize the growth and development of our team members through ongoing training and learning opportunities, empowering them to reach their professional aspirations.

We are committed to fostering a supportive work environment that promotes employee well-being and encourages a healthy work-life balance.

Candidate Profile

Essential Qualifications

  • Proven experience in administrative roles, with strong IT and typing proficiency.
  • Friendly and adaptable, possessing excellent organizational and time management skills.
  • Effective communicator, capable of maintaining confidentiality and discretion.
  • Able to think quickly and manage multiple tasks in a busy setting.
  • Detail-oriented, with the ability to perform well under pressure.
  • Team player who is also comfortable working independently.
  • Flexibility to work additional hours as needed to support colleagues.