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Sales Executive for Mortgage Solutions

3 months ago


Cheadle, Staffordshire, United Kingdom Together Full time

Company Overview

Together is a leading expert in property finance, driven by an entrepreneurial ethos. We have established a strong presence in the market and have built a dedicated team of over 750 professionals who are committed to helping individuals and businesses realize their property goals by providing tailored financial solutions.

Our approach to lending is grounded in common sense, offering a diverse range of mortgage and secured loan products to clients who often find themselves overlooked by traditional lenders. Our customers are at the forefront of our mission, and we strive to turn their challenges into opportunities, making their property aspirations achievable.

We are on the lookout for exceptional individuals from various backgrounds who thrive in collaborative environments and prioritize customer satisfaction – this begins with our uniquely diverse team.

Role Overview

As a Mortgage Sales Consultant, your primary responsibility will be to provide exemplary service through both phone and written communication with key mortgage brokers, fostering robust relationships. You will collaborate with Account Managers to enhance sales performance and ensure that key performance indicators are consistently met.

In this role, you will be expected to:

Address incoming intermediary telephonic inquiries, delivering outstanding customer service regarding product details and eligibility criteria. Collaborate closely with Account Managers, aiding in the execution of Account Plans by proactively reaching out to key intermediary partners to boost sales. Keep Account Managers informed with regular insights from brokers and market trends, assisting them in identifying new business opportunities. Recognize intermediary requirements, clarify details, and provide precise solutions across all product offerings. Maintain a professional representation of the company to ensure a positive experience for brokers throughout their journey.

Required Qualifications

Essential Skills

Proven experience in telephone sales within a mortgage lending environment or with a mortgage brokerage. Proficiency in managing inbound service calls, conducting outbound calls, and overseeing email correspondence. Exceptional skills in relationship building and effective communication. Strong abilities in objection handling and problem resolution.

Additional Benefits

Advantages of Joining Together

Generous holiday allowance, including a day off for your birthday (increasing with tenure), plus public holidays. Options to buy and sell holiday days. Discretionary annual bonus scheme. Matched pension contributions. Life insurance coverage. Critical illness protection. Health cash plan. Access to company-owned holiday accommodations. Travel season ticket loans. Cycle to work scheme. Complimentary access to local gym facilities. Discounts at local bars and restaurants.

Together Money is committed to fostering diversity and inclusion, proudly serving as an equal opportunity employer. We not only welcome differences but celebrate and support them, valuing our colleagues for their unique identities. We are dedicated to building a team that reflects a wide array of backgrounds, perspectives, and skills.

We prioritize your experience with us at Together. If you require any reasonable adjustments to enhance your experience, please inform us, and we will do our utmost to accommodate your needs.

Please be aware that all successful candidates will undergo relevant employment reference, financial, and criminal record checks.