Lead Receptionist

3 weeks ago

London, Greater London, United Kingdom D&D London Restaurants Full time

Position Overview: Senior Receptionist

Establishment: German Gymnasium

Location: Kings Cross

Compensation: Competitive

Benefits of Employment:

  • Top-tier Compensation: We recognize and reward your expertise and commitment.
  • Dining Benefits: Enjoy a generous 50% discount at all our dining establishments, available every day.
  • Exclusive Employee Perks: Access exceptional discounts and cashback offers from leading retailers and cinema tickets through the Lifeworks app.
  • Financial Empowerment: Utilize Wagestream to manage your earnings in real-time, allowing access to up to 40% of your pay instantly.
  • Wellness Initiatives: Your health is our priority. Benefit from a confidential Employee Assistance Program featuring a 24/7 helpline and complimentary sessions with a trained counselor.
  • Comprehensive Wellbeing Package: Experience a holistic approach to health with WeCare, offering online GP appointments, mental health support, fitness programs, and more.
  • Dental Care Access: With Tooth Fairy, receive expert advice and prescriptions from home.
  • Mindfulness Resources: Enhance your mental wellbeing with myStrength, a personalized app offering guidance and practices.
  • Support for Later Life Care: Navigate care options with Care Concierge, providing personalized assistance and funding support.
  • Nourishing Meals: Enjoy healthy and nutritious meals during your shifts.
  • Recognition Programs: Shine with our Employee of the Month initiative, Long Service Awards, and various group incentives.
  • Professional Development: Access top-notch training resources through D&D Connect to enhance your skills.
  • Increased Holiday Allowance: Enjoy additional holiday time as your service lengthens.
  • Community Engagement: Participate in an optional paid day for volunteering activities.
  • Referral Benefits: Share the opportunity with friends through our recommend-a-friend scheme.

About Us:

At D&D London, we are dedicated to excellence in food and beverage service. With over 30 unique venues across multiple cities, we aim to provide an exceptional experience for every guest. Our establishments are known for their distinctive designs, fresh ingredients, and exclusive atmospheres. Since our founding in 2006, we have consistently delivered luxury dining experiences, acquiring iconic venues along the way.

Role Responsibilities:

We are seeking a committed and guest-focused Senior Receptionist to oversee our reception team at German Gymnasium. In this pivotal role, you will serve as the primary contact for receptionists, ensuring adherence to our high service standards. Supporting the Reception Management team, you will manage daily operations in the reception area, handling calls, inquiries, and reservations with professionalism. Your warmth and charisma will foster strong relationships with guests and team members, setting a positive example for the team. Your main objective will be to ensure all receptionists perform their duties to the highest standards, contributing to the restaurant's success and reputation.

At D&D London, we celebrate diversity and support individuals from all backgrounds, cultures, and identities.

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