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Lead Receptionist

2 months ago

London, Greater London, United Kingdom Balthazar - Team Member Full time

Balthazar Brasserie - Lead Receptionist Position

  • Renowned brasserie situated in a vibrant cultural hub
  • Classic charm paired with outstanding culinary offerings
  • Inspired by French cuisine and traditional hospitality
  • Opportunity to savor exquisite dishes and expertly crafted beverages

We are in search of a composed Lead Receptionist to enhance our exceptional team

  • Serve as the initial point of contact for patrons, establishing a welcoming atmosphere
  • Dedication to hospitality and superior service standards
  • Outstanding organizational capabilities

Primary Responsibilities:

  • Warmly greet and welcome guests with professionalism
  • Oversee reservations and ensure effective table management
  • Collaborate with the service team to provide a flawless dining experience
  • Handle incoming calls, offering information and assistance
  • Maintain a tidy and organized reception area
  • Adhere to high service standards and ensure guest satisfaction

Qualifications:

  • Familiarity with reservation systems
  • Prior experience in a receptionist or Maitre D' role within the hospitality sector
  • Exceptional communication and interpersonal abilities
  • Strong organizational skills with meticulous attention to detail
  • Capability to manage multiple tasks in a dynamic environment
  • Friendly and positive attitude

Perks:

  • Attractive discounts on meals, including beverages, at our establishments
  • Career advancement opportunities within the organization
  • Paid overtime and increasing holiday leave based on tenure
  • Employee referral program and access to various discounts
  • Recognition programs, long service awards, and employee appreciation initiatives

Become a part of our esteemed establishment known for its exceptional hospitality

We value equal opportunity and diversity in our workplace