Lead Receptionist

2 months ago

London, Greater London, United Kingdom D&D London Restaurants Full time

Position Overview: Senior Receptionist

Establishment: German Gymnasium

Location: Kings Cross

Compensation: Competitive

Benefits of Employment:

  • Top-tier Compensation: We recognize and reward your skills and commitment.
  • Dining Discounts: Enjoy a generous 50% discount at all our dining establishments, available every day.
  • Exclusive Employee Benefits: Access exceptional discounts and cashback offers from leading retailers and cinema tickets through the Lifeworks app.
  • Financial Management: Utilize Wagestream to monitor your earnings in real-time, access up to 40% of your pay instantly, and save directly from your salary.
  • Health and Wellness Support: Your wellbeing is our priority. Benefit from a confidential Employee Assistance Program with a 24/7 helpline and six complimentary sessions with a trained counselor.
  • Comprehensive Wellbeing Package: Experience a holistic approach to health with WeCare, offering UK-based online GP appointments, mental health counseling, fitness programs, legal and financial guidance, and more.
  • Dental Care Access: With Tooth Fairy, receive immediate access to expert advice and prescriptions from home.
  • Mental Health Resources: Enhance your mental wellbeing with myStrength, a personalized app providing guidance and practices to navigate life's challenges.
  • Later Life Care Guidance: With Care Concierge, receive personalized support for navigating later life care.
  • Nourishing Meals: Enjoy healthy and nutritious meals while on duty.
  • Recognition Programs: Shine through our Employee of the Month scheme, Long Service Awards, and various group incentives, including a chance to attend our annual employee awards night.
  • Professional Development: Access top-notch training resources through our platform, D&D Connect, designed to enhance your skills and knowledge.
  • Increased Time Off: Your holiday allowance grows with your tenure.
  • Community Engagement: Contribute to the community with an optional paid day each year for volunteer work.
  • Referral Incentives: Benefit from our recommend-a-friend program and share the joy of working with us.

About Us:

At D&D London, we are dedicated to excellence in food and beverage service. With over 30 unique venues across six cities, including London, New York, and Paris, we offer a dining experience for every occasion. Our establishments are known for their distinctive designs, fresh ingredients, and exclusive atmospheres. Founded in 2006, our mission remains to provide every guest with a luxurious experience in our restaurants, bars, and hotels.

Role Responsibilities:

We are seeking a committed and guest-focused Senior Receptionist to oversee our reception team at German Gymnasium. In this vital role, you will be the primary contact for our receptionists, ensuring they maintain the high service standards expected at our establishment. Supporting the Reception Management team, you will manage the daily operations of the reception area, handling calls, inquiries, and reservations with professionalism and efficiency. Your warmth and charisma will foster lasting relationships with guests and team members, setting a positive example for the team. Your main focus will be to ensure that all receptionists perform their duties to the highest standards, contributing to the overall success and reputation of the restaurant.

At D&D London, we celebrate diversity in all its forms and support individuals from every background, culture, and identity.

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