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Senior Receptionist
2 months ago
Job Title: Senior Receptionist
Job Summary: We are seeking a highly skilled and experienced reception professional to lead our front desk team in the City. As a Senior Receptionist, you will be responsible for overseeing the day-to-day running of reception, ensuring the highest standards are maintained in every aspect of the reception function.
Key Responsibilities:
- Manage and lead a small team of receptionists to provide exceptional customer service to clients and visitors.
- Handle incoming calls and visitors, and ensure all services provided from front of house are of the highest standard.
- Monitor and maintain the reception area, including meeting rooms and services.
- Develop and implement strategies to improve customer satisfaction and team performance.
Requirements:
- Proven experience in a similar role, with a strong track record of leadership and customer service.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Ability to work in a fast-paced environment, with a high level of attention to detail and organizational skills.
- Knowledge of customer service principles and practices, with a commitment to delivering exceptional service.
About Us: Lawson Clark Recruitment is a leading recruitment agency specializing in the placement of high-caliber candidates in the legal sector. We are committed to delivering exceptional service to our clients and candidates, and we are seeking a talented and experienced reception professional to join our team.
