Second Line IT Support Specialist
3 days ago
The ideal candidate would have a solid foundation in IT, with a passion for problem-solving and a desire to develop their skills in a dynamic environment.
This is an excellent opportunity for an existing IT professional to take their career to the next level, working with a leading financial services organization and gaining experience in a broad range of technologies.
Key Responsibilities:
- Provide day-to-day end-user IT support, using technical expertise to resolve issues efficiently.
- Use root cause fault analysis and problem management skills to resolve complex technical issues.
- Manage and implement network devices and firewalls, ensuring seamless system operation.
Requirements:
- 2-3 years of IT experience, with a strong background in Microsoft services-based infrastructure.
- Experience in leading a technical team, or working in a similar role.
- Desirable skills include CCNA, MCSE, MCSA, MCITP, VMWARE ESXi 5.0, ITIL, experience working with SQL, Cisco ASA Firewalls, and Avaya Switches.
What We Offer:
- A competitive salary, with opportunities for overtime and remote work.
- A comprehensive benefits package, including 25 days holiday, flexi holiday, sell holidays, and more.
- A fixed appraisal system, with regular salary upgrades based on performance.
We are looking for a motivated and skilled individual to join our team as a 2nd Line Engineer. If you have a passion for IT and a desire to develop your skills, we encourage you to apply.
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