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IT Support Specialist
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Leeds, Leeds, United Kingdom Vertex IT Solutions Ltd Full timeJob Role:Vertex IT Solutions Ltd is seeking a skilled IT Support Specialist to join their team in West Yorkshire. As a key member of the IT department, you will be responsible for providing 1st and 2nd line support to clients via the helpdesk, ensuring prompt and effective resolution of technical issues.Key Responsibilities:Provide remote and on-site...
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IT Support Specialist
2 months ago
Vertex IT Solutions Ltd is seeking a skilled IT Support Specialist to join their team. As a Technical Support Engineer, you will be responsible for providing 1st and 2nd line support via the helpdesk, ensuring that clients receive prompt and effective assistance with their IT issues. Your duties will include remote and desktop support, PC and server maintenance, network infrastructure support, and troubleshooting. You will also be responsible for dealing with 3rd parties, logging hardware warranty issues, and liaising with software vendors. Additionally, you will be required to follow strict helpdesk software procedures and keep clients informed on progress. The ideal candidate will have relevant vendor qualifications, such as Microsoft, Citrix, or VMware, and a full UK driving license with less than 6 points. The role requires own transportation and a strong understanding of IT systems and technologies. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
