Operations Service Manager

Customer Service Centre Operations LeaderWe are seeking a Customer Service Centre Operations Leader to become a vital part of our team. In this leadership role, you will be tasked with guiding and inspiring a group of Customer Service Representatives to provide outstanding service. Your responsibilities will encompass performance management, aiding in...

About The RoleTo work within the End User Computing (EUC) team to build and refresh all end user hardware (Laptops, Desktops, MacBooks, iPhones, and iPads) to ensure that Motability Operations staff continue to work with current and reliable equipment.This is an onsite role that requires excellent customer service focus.Key Responsibilities:To respond in a...

About The RoleTo work within the End User Computing (EUC) team to build and refresh all end user hardware (Laptops, Desktops, MacBooks, iPhones, and iPads) to ensure that Motability Operations staff continue to work with current and reliable equipment.This is an onsite role that requires excellent customer service focus.Key Responsibilities:To respond in a...

About The RoleMotability Operations is seeking a highly skilled and experienced Customer Contact Centre Team Manager to lead and inspire a team of Customer Service Specialists in Bristol. As a key member of our team, you will be responsible for driving results and making things happen by planning, prioritizing, coaching, and developing your team.Key...

About The RoleMotability Operations is seeking a highly skilled and experienced Customer Contact Centre Team Manager to lead and inspire a team of Customer Service Specialists in Bristol. As a key member of our team, you will be responsible for driving results and making things happen by planning, prioritizing, coaching, and developing your team.Key...

About The RoleTo work within the EUC team to build and refresh all end user hardware, ensuring Motability Operations staff work with current and reliable equipment.Key ResponsibilitiesRespond to customers in a professional, friendly, and timely manner via telephone, email, or in-person.Take ownership of issues raised and manage customer expectations,...

About The RoleTo work within the EUC team to build and refresh all end user hardware, ensuring Motability Operations staff work with current and reliable equipment.Key ResponsibilitiesRespond to customers in a professional, friendly, and timely manner via telephone, email, or in-person.Take ownership of issues raised and manage customer expectations,...

About The RoleMotability Operations is seeking a skilled Operations Coordinator to assist the Logistics & Vehicle Assignment Team in Bristol. As an Operations Coordinator, you will play a crucial role in ensuring the efficient allocation, routing, and sale of vehicles through our sales channels, meeting service level agreements and customer...

About The RoleMotability Operations is seeking a skilled Operations Coordinator to assist the Logistics & Vehicle Assignment Team in Bristol. As an Operations Coordinator, you will play a crucial role in ensuring the efficient allocation, routing, and sale of vehicles through our sales channels, meeting service level agreements and customer...

About The RoleWe are seeking a highly skilled and customer-focused IT Service Centre Analyst to join our team at Motability Operations. As a key member of our IT Service Centre, you will be responsible for providing exceptional customer service and technical support to our internal customers.Key Responsibilities:Provide first-line phone support and...

About The RoleWe are seeking a highly skilled and customer-focused IT Service Centre Analyst to join our team at Motability Operations. As a key member of our IT Service Centre, you will be responsible for providing exceptional customer service and technical support to our internal customers.Key Responsibilities:Provide first-line phone support and...

Lead and Inspire a Customer-Focused Team at Motability OperationsWe are seeking a dedicated and experienced Customer Service Team Leader to join our dynamic team. As a Team Leader, you will play a pivotal role in guiding and motivating a team of Customer Service Specialists, ensuring they deliver exceptional service to our valued customers.Your...

Lead and Inspire a Customer-Focused Team at Motability OperationsWe are seeking a dedicated and experienced Customer Service Team Leader to join our dynamic team. As a Team Leader, you will play a pivotal role in guiding and motivating a team of Customer Service Specialists, ensuring they deliver exceptional service to our valued customers.Your...

Logistics Operations SpecialistWe are seeking a Logistics Operations Specialist to become an integral part of our team. In this role, you will be essential in facilitating the efficient logistics and vehicle allocation processes. Your duties will encompass managing vehicle returns, distribution, and sales channel organization, all while adhering to...

Logistics Operations SpecialistWe are seeking a Logistics Operations Specialist to become an integral part of our team. In this role, you will be essential in facilitating the efficient logistics and vehicle allocation processes. Your duties will encompass managing vehicle returns, distribution, and sales channel organization, all while adhering to...

About The RoleTo work within the EUC team to build and refresh all end user hardware, ensuring Motability Operations staff work with current and reliable equipment.Key ResponsibilitiesRespond to customers via telephone, email, or in-person with a professional, friendly, and timely manner.Take ownership of issues raised and manage customer expectations,...

About The RoleTo work within the EUC team to build and refresh all end user hardware, ensuring Motability Operations staff work with current and reliable equipment.Key ResponsibilitiesRespond to customers via telephone, email, or in-person with a professional, friendly, and timely manner.Take ownership of issues raised and manage customer expectations,...

About The RoleMotability Operations is seeking a Customer Contact Centre Team Manager to lead a team of Customer Service Specialists in Bristol. Reporting to a Customer Service Manager, this role involves driving results and making things happen by planning, prioritising, coaching, and developing the team.Key Responsibilities:Manage individual and team...

About The RoleMotability Operations is seeking a Customer Contact Centre Team Manager to lead a team of Customer Service Specialists in Bristol. Reporting to a Customer Service Manager, this role involves driving results and making things happen by planning, prioritising, coaching, and developing the team.Key Responsibilities:Manage individual and team...

{"About The Role": "Motability Operations is seeking a skilled Operations Coordinator to assist the Logistics & Vehicle Assignment Team in ensuring the efficient allocation, routing, and sale of vehicles. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work under pressure.Key Responsibilities:* Assist...