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Conference Supervisor

2 months ago

London, Greater London, United Kingdom Searcys Full time

About Searcys

Searcys is a leading provider of high-quality catering services, with a rich heritage and a passion for delivering exceptional experiences to its clients. As a company, we are committed to investing in our people and providing them with the skills and training they need to succeed in their roles.

Job Summary

We are seeking a highly motivated and organized Conference Supervisor to join our team. As a Conference Supervisor, you will be responsible for overseeing the smooth functioning of conference and training room areas, ensuring that all events are executed to the highest standard and that our clients receive exceptional service.

Key Responsibilities

  • Assist the Conference Manager and Assistant Conference Manager in ensuring smooth and efficient catering operations.
  • Cover all aspects of the department during holidays and sickness, ensuring that all areas are properly managed and that our clients receive uninterrupted service.
  • Ensure an efficient and high standard of service to all clients, adhering to all policy requirements and maintaining a high level of customer satisfaction.
  • Develop strong working relationships and communication channels with key departments, including Front of house, facilities team leaders and managers, and business development and business services department head.
  • Update Condeco (booking system) throughout the day and run required reports.
  • Ensure that all areas have appropriate and complete work worksheets for functions/ meetings, updating each area with relevant changes throughout the day.
  • Perform any other reasonable duties as assigned by management.

About You

  • You have a natural ability to go above and beyond to ensure our clients have a memorable experience.
  • You possess outstanding customer service skills, able to adapt your approach to make our clients feel welcome.
  • You are a leader who can inspire and motivate your team, prioritizing their development and training.

What We Offer

  • 50% discount across Searcys venues
  • Enrolment into the Searcys pension scheme
  • 22 days of annual leave plus public and bank holidays
  • Access to everyday discounts and communication portal
  • Employee assistance programme
  • Enrolment into Searcys Champagne School
  • Cycle to Work Scheme
  • Meals provided on shift
  • Overtime paid
  • Maternity and Paternity Pay
  • Free gym onsite
  • Company Sick Pay