Conference and Banqueting Operations Supervisor

2 weeks ago


London, Greater London, United Kingdom Hilton Hotels Full time
Conference and Banqueting Operations Supervisor

About the Role

We are seeking a highly motivated and experienced Conference and Banqueting Operations Supervisor to join our team at Hilton Hotels. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our conference and banqueting facilities, providing exceptional service to our guests, and contributing to the success of our hotel.

Key Responsibilities

  • Supervise and coordinate the daily operations of our conference and banqueting facilities, ensuring that all events are executed to the highest standard.
  • Communicate effectively with guests, colleagues, and external partners to ensure seamless event delivery.
  • Manage and maintain the cleanliness and organization of our conference and banqueting areas.
  • Assist with the planning and execution of events, including setup, registration, and breakdown.
  • Monitor and control event budgets, ensuring that all expenses are within approved limits.
  • Collaborate with the Conference and Banquet Manager to develop and implement strategies to improve event sales and revenue.
  • Provide exceptional customer service, responding promptly to guest inquiries and resolving any issues that may arise.
  • Work closely with the Food and Beverage team to ensure that all events are executed to the highest standard, with attention to detail and a focus on quality.
  • Assist with the training and development of new team members, ensuring that they have the skills and knowledge required to excel in their roles.

Requirements

  • Previous experience in a similar role, preferably in a hotel or hospitality environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and external partners.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple events simultaneously.
  • Ability to work under pressure, remaining calm and composed in fast-paced and dynamic environments.
  • Flexibility to work a variety of shifts, including evenings, weekends, and public holidays.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to ongoing training and development programs, designed to enhance your skills and knowledge.
  • A fun and rewarding work environment, with a focus on delivering exceptional guest experiences.

How to Apply

If you are a motivated and experienced hospitality professional, with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].



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