Conference Supervisor

4 weeks ago

London, Greater London, United Kingdom Searcys Full time
About the Role

We are seeking a highly skilled and experienced Conference Supervisor to join our team at Searcys. As a Conference Supervisor, you will be responsible for overseeing the smooth functioning of conference and training room areas, ensuring high-quality service while staying within budget and adhering to all policy requirements.

Key Responsibilities
  • Assist the Conference Manager and Assistant Conference Manager to ensure smooth and efficient catering operations.
  • Cover all aspects of the department during holidays and sickness in all areas.
  • Ensure an efficient and high standard of service to all clients in all areas.
  • Ensure all operating standards are followed by all staff and reviewed when necessary.
  • Develop strong working relationships and communication channels with key A&O departments, including Front of house, facilities team leaders and managers, and business development and business services department head.
  • Condeco (booking system) updated throughout the day and running required reports.
  • Ensure that all areas have appropriate and complete work worksheets for functions/ meetings. Updating each area with relevant changes throughout the day.
About You
  • Have a natural ability to go above and beyond to make sure our clients have a memorable experience.
  • Have outstanding customer service skills who can adapt their approach to make our clients feel welcome.
  • Lead by example, working alongside the team by prioritising their development and training.
About Searcys

Searcys is the longest-running independent catering company in Britain, and this year, has celebrated an inspirational 175th year anniversary. We have been fortunate to be acknowledged by the industry and won Events Caterer of the Year 2022 at the prestigious Cateys.

Our success is down to the investment we make in developing our people to ensure they can be the best they can. Everyone who joins Searcys will attend our induction, where they will learn more about us and be supported throughout their journey with us. We invest in development opportunities and are looking to recruit, train and retain the best people in the industry.

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