Receptionist - Patient Services

5 days ago


Warrington, Warrington, United Kingdom Warrington and Halton Teaching Hospitals NHSFT Full time

About the Role

We are seeking a highly organized and customer-focused Receptionist to join our team at Warrington and Halton Teaching Hospitals NHSFT. As a key member of our patient services team, you will be responsible for providing a high-quality reception service to our patients and visitors.

Key Responsibilities

  • Provide a comprehensive reception service to patients and visitors, including booking appointments, answering queries, and handling correspondence.
  • Manage patient records and maintain accurate and up-to-date information.
  • Process patient payments and handle cash transactions.
  • Work collaboratively with other departments to ensure seamless communication and service delivery.
  • Develop and maintain a positive and welcoming environment for patients and visitors.

Requirements

  • Experience of working in a healthcare or customer-facing environment.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Basic keyboard skills and proficiency in Microsoft Office.
  • Ability to adapt to changing priorities and deadlines.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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