Receptionist - Patient Services
5 days ago
About the Role
We are seeking a highly organized and customer-focused Receptionist to join our team at Warrington and Halton Teaching Hospitals NHSFT. As a key member of our patient services team, you will be responsible for providing a high-quality reception service to our patients and visitors.
Key Responsibilities
- Provide a comprehensive reception service to patients and visitors, including booking appointments, answering queries, and handling correspondence.
- Manage patient records and maintain accurate and up-to-date information.
- Process patient payments and handle cash transactions.
- Work collaboratively with other departments to ensure seamless communication and service delivery.
- Develop and maintain a positive and welcoming environment for patients and visitors.
Requirements
- Experience of working in a healthcare or customer-facing environment.
- Excellent communication and interpersonal skills.
- Ability to work accurately and efficiently in a fast-paced environment.
- Basic keyboard skills and proficiency in Microsoft Office.
- Ability to adapt to changing priorities and deadlines.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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