Animal Care Receptionist
3 weeks ago
Veterinary Receptionist - CVS Group Plc
Location: Multiple practices within the region
Contract: Permanent position
Hours: Full-time, 40 hours per week
Shift Pattern: Monday to Friday, with occasional Saturday shifts
About Us:
At CVS Group Plc, we are dedicated to prioritizing the health and well-being of pets. We are looking for a passionate and dedicated individual to join our team as a Veterinary Receptionist.
Key Responsibilities:
As a Veterinary Receptionist, your daily tasks will include:
- Managing phone calls and scheduling appointments
- Addressing inquiries via phone, in-person, and email
- Enrolling new clients into our system
- Assisting with insurance documentation
- Dispensing medications as directed
- Processing payments efficiently
- Ensuring a friendly and welcoming atmosphere for all clients
Ideal Candidate Profile:
We are looking for candidates who possess:
- Proven experience in a receptionist role; veterinary background is advantageous
- Resilience and the ability to handle emotional situations
- Strong communication skills with a high level of empathy
- Excellent customer service experience
- A positive demeanor and effective teamwork abilities
- Proficiency in Microsoft Office and familiarity with database management systems
What We Offer:
We recognize that benefits are essential, and we strive to provide a comprehensive package that meets the diverse needs of our team members.
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