Animal Care Receptionist

3 weeks ago


Warrington, Warrington, United Kingdom CVS Group Plc Full time

Veterinary Receptionist - CVS Group Plc

Location: Multiple practices within the region

Contract: Permanent position

Hours: Full-time, 40 hours per week

Shift Pattern: Monday to Friday, with occasional Saturday shifts

About Us:

At CVS Group Plc, we are dedicated to prioritizing the health and well-being of pets. We are looking for a passionate and dedicated individual to join our team as a Veterinary Receptionist.

Key Responsibilities:

As a Veterinary Receptionist, your daily tasks will include:

  • Managing phone calls and scheduling appointments
  • Addressing inquiries via phone, in-person, and email
  • Enrolling new clients into our system
  • Assisting with insurance documentation
  • Dispensing medications as directed
  • Processing payments efficiently
  • Ensuring a friendly and welcoming atmosphere for all clients

Ideal Candidate Profile:

We are looking for candidates who possess:

  • Proven experience in a receptionist role; veterinary background is advantageous
  • Resilience and the ability to handle emotional situations
  • Strong communication skills with a high level of empathy
  • Excellent customer service experience
  • A positive demeanor and effective teamwork abilities
  • Proficiency in Microsoft Office and familiarity with database management systems

What We Offer:

We recognize that benefits are essential, and we strive to provide a comprehensive package that meets the diverse needs of our team members.



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