Veterinary Client Services Associate
3 weeks ago
Veterinary Receptionist - CVS Group Plc
Are you dedicated to prioritizing the well-being of pets? At CVS Group Plc, we share that commitment.
We are looking for a motivated individual who loves animals to join our team as a Veterinary Receptionist, serving at our veterinary practices.
Position Overview:
This role will be based across multiple locations, requiring flexibility to cover various practices as needed.
Employment Type: Permanent
Weekly Hours: 40 hours
Work Schedule: Monday to Friday, with shifts between 08:00 and 19:00, including a shared Saturday rotation.
Responsibilities:
As a Veterinary Receptionist, your daily tasks will include:
- Managing phone calls and scheduling appointments
- Addressing inquiries through various communication channels
- Registering new clients and maintaining records
- Assisting with insurance documentation
- Dispensing medications as directed
- Processing payments efficiently
- Creating a welcoming atmosphere for clients visiting the practice
Candidate Profile:
We are seeking individuals who possess:
- Essential experience in a receptionist role; veterinary experience is advantageous.
- Resilience to handle emotionally charged situations with grace.
- Strong communication skills paired with empathy.
- Proven customer service expertise, particularly in public-facing roles.
- A positive mindset and collaborative spirit.
- Proficiency in Microsoft Office and familiarity with database management systems.
Benefits:
We recognize that benefits are crucial, and we aim to provide a range of options to suit diverse personal priorities.
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