Operations Coordinator

7 days ago

Warton, United Kingdom Securitas Security Services Full time
About the Role

We are seeking a highly organized and detail-oriented Program Coordinator to join our team at Securitas Security Services.

The successful candidate will be responsible for managing, coordinating, and overseeing the planning, implementation, and evaluation of various projects and programs.

This is an exciting opportunity for a motivated and proactive individual to work closely with our STARS Manager and support the Transactional Services Team in ensuring adherence to standards, policies, and procedures.

Key Responsibilities
  • Project Planning and Coordination: Support the planning and coordination of projects, ensuring timely and effective execution.
  • Policy Implementation: Ensure the implementation of policies and practices, maintaining a high level of quality and consistency.
  • Team Communication: Keep all team members up-to-date with relevant information, facilitating effective communication and collaboration.
  • Meeting Organization: Schedule and organize meetings, maintaining agendas and ensuring smooth execution.
  • Technology Management: Ensure the correct use of technology for all operations, maintaining efficiency and productivity.
  • Documentation and Reporting: Prepare and update paperwork, maintaining accurate records and creating reports and proposals as needed.
  • Development and Support: Support the development of team members, creating presentations, summaries, and other materials to enhance communication and collaboration.
  • Customer Relationship Management: Develop good working relationships with internal and external customers, ensuring excellent service and support.
  • Operational Needs and SLA Requirements: Understand the operational needs and SLA requirements for the region, ensuring effective support and service delivery.
Essential Skills
  • Clear Communication: Possess excellent communication skills, both written and verbal.
  • Strategic Thinking: Demonstrate strategic thinking, planning, and forecasting skills.
  • Relationship Building: Build and maintain strong relationships with internal and external stakeholders.
  • Customer Satisfaction: Focus on delivering excellent customer satisfaction, ensuring high levels of quality and service.
  • Technical Skills: Possess excellent keyboard skills and knowledge of Microsoft Office packages.
  • Self-Management and Decision Making: Demonstrate self-management and decision-making skills, taking ownership of tasks and responsibilities.
Requirements
  • Right to Work: Possess the right to work in the UK.
  • Work/Education Background: Have a minimum 3-year checkable work/education background.
  • IT Skills: Possess good IT skills and knowledge of Microsoft Office packages.
  • Interpersonal and Communication Skills: Possess excellent interpersonal and communication skills.
  • Organizational Skills: Demonstrate excellent organizational skills, including time management.
  • Proactive Approach: Possess a proactive approach, suggesting and organizing better ways of working.
  • Attention to Detail: Demonstrate attention to detail, ensuring accuracy and quality in all tasks.
  • Problem-Solving: Possess problem-solving skills, taking ownership of issues and resolving them effectively.
  • Self-Starter: Demonstrate a self-starter approach, taking initiative and ownership of tasks and responsibilities.
DE&I

Securitas Security Services is an inclusive employer, committed to creating an environment where every employee feels valued and respected, regardless of their background or identity.

We believe in the importance of diversity and inclusion, and we have implemented various initiatives to promote these values, including employee networks, the Race at Work Charter, the Armed Forces Covenant, Disability Confident, and the Neurodiversity Top Employer Certification.

We celebrate our differences throughout the year, recognizing significant dates such as BSL Week, International Women's Day, PRIDE, and Black History Month.

If you want to learn more about our DE&I initiatives, please visit our website.

Benefits
  • Health and Wellbeing: Enjoy a range of health and wellbeing benefits, including a company pension, life assurance scheme, discounted gym memberships, wellness advice and support, dental and physical health plans.
  • Lifestyle Benefits: Take advantage of lifestyle benefits, including a cycle to work scheme, car lease and new car purchasing schemes, discounts on high street brands, online shopping, holidays, days out, and Arriva Bus Travel.
  • Learning and Development: Enjoy opportunities for learning and development, including support with further education, hundreds of eLearning courses, accredited courses by C&G, ILM, IOSH, and SIA, and leadership development programs.
  • Giving Back: Contribute to our giving back initiatives, including payroll giving, working with charities, supporting local community initiatives, and supporting people back to work with organizations such as TalkBack and Downs-Syndrome Org.

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