We are seeking a highly organized and detail-oriented Program Coordinator to join our team at Securitas Security Services. As a key member of our team, you will be responsible for managing, coordinating, and overseeing the planning, implementation, and evaluation of various projects and programs.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work closely with our STARS Manager and Transactional Services Team to ensure adherence to standards, policies, and procedures.

• Project Planning and Coordination: Support the planning and coordination of projects, ensuring timely and effective execution.
• Policies and Procedures: Ensure the implementation of policies and practices, maintaining a high level of quality and consistency.
• Team Communication: Keep all team members informed and up-to-date on relevant information, fostering a collaborative and productive work environment.
• Meeting Coordination: Schedule and organize meetings, maintaining agendas and ensuring effective communication.
• Technology and Operations: Ensure the correct use of technology for all operations, maintaining efficiency and productivity.
• Documentation and Reporting: Prepare and update paperwork, maintaining accurate records and creating reports and proposals as needed.
• Development and Support: Support the development of team members, creating presentations, summaries, and other materials to enhance communication and collaboration.
• Customer Service: Ensure all important customer information is filed in the agreed filing system, developing good working relationships with internal and external customers.
• Operational Needs: Understand the operational needs and SLA requirements for the region, ensuring effective support and service delivery.

• Clear Communication: Excellent communication skills, with the ability to articulate ideas and concepts effectively.
• Strategic Thinking: Strong strategic thinking skills, with the ability to plan and forecast effectively.
• Relationship Building: Ability to build and maintain strong relationships with internal and external stakeholders.
• Customer Satisfaction: Commitment to delivering high-quality service and ensuring customer satisfaction.
• Technical Skills: Proficiency in Microsoft Office packages and other relevant software.
• Self-Management: Ability to work independently, with strong self-management and decision-making skills.

• Right to Work: Eligibility to work in the UK.
• Work/Education Background: Minimum 3-year checkable work/education background.
• IT Skills: Good IT skills, with proficiency in Microsoft Office packages.
• Interpersonal Skills: Excellent interpersonal and communication skills.
• Organizational Skills: Strong organizational skills, with the ability to manage multiple tasks and priorities.
• Proactive Approach: Proactive approach, with the ability to suggest and implement better ways of working.
• Attention to Detail: Attention to detail, with a focus on quality and accuracy.
• Problem-Solving: Ability to identify and resolve problems effectively.
• Self-Starter: Self-starter, with the ability to work independently and take initiative.

Securitas Security Services is an inclusive employer, committed to creating an environment where every employee feels valued and respected. We believe in the importance of diversity and inclusion, and we strive to create a workplace that reflects the diversity of our customers and communities.

We have a number of initiatives in place to promote diversity and inclusion, including employee networks, the Race at Work Charter, the Armed Forces Covenant, Disability Confident, and the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year, recognizing significant dates such as BSL Week, International Women's Day, PRIDE, and Black History Month.

• Health and Wellbeing: Company pension and advice, life assurance scheme, discounted gym memberships, wellness advice and support, dental and physical health plans.
• Lifestyle Benefits: Cycle to work scheme, car lease and new car purchasing schemes, discounts on high street brands, online shopping, holidays, days out, and Arriva Bus Travel.
• Learning and Development: Support with further education, 100's of eLearning courses, accredited courses by C&G, ILM, IOSH, and SIA, leadership development programs.
• Giving Back: Payroll Giving, working with charities, supporting local community initiatives, supporting people back to work with organizations such as TalkBack and Downs-Syndrome Org.