Service Desk Coordinator
1 month ago
About Us
At Chubb Fire & Security Group, we're committed to protecting people and assets. As a leading Enterprise Security Integrator, we've been safeguarding communities for over 25 years. Our people-first culture is built on trust, respect, and a passion for excellence.
Job Description
Service Desk Administrator Role
We're seeking a skilled Service Desk Administrator to join our high-performing team. As a key member of our support team, you'll be responsible for:
- Recording service support calls and collaborating with the team to schedule engineer visits
- Communicating with service providers to coordinate overseas service calls
- Placing orders for spare parts and ensuring timely delivery
- Coordinating preventative maintenance visits and generating completion paperwork
- Providing weekly updates on outstanding service calls to major clients
What We're Looking For
We're seeking a detail-oriented individual with excellent communication skills and a customer-centric approach. Previous experience with CRM or ERM software is desirable, but not essential. If you're a team player with a passion for delivering exceptional service, we'd love to hear from you.
What We Offer
As a Service Desk Administrator with Chubb Fire & Security Group, you'll enjoy a stable, long-term career with a leading national business. Our benefits package includes:
- 20 days holiday plus bank holidays
- Company pension (4% matched, 5% after a year of service)
- Employee Referral Scheme (£1,000)
Working Hours
40 hours per week, Monday to Friday, 8-5, fully office-based.
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Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsAt Chubb Fire & Security Group, we're committed to protecting people and assets. As a leading Enterprise Security Integrator, we've been doing this for over 25 years. Our team is passionate about delivering exceptional service and creating a safe and secure environment for our clients.Job DescriptionService Desk Administrator RoleWe're looking for a...
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Service Desk Coordinator
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Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsAt Chubb Fire & Security Group, we're committed to protecting people and assets. As a leading Enterprise Security Integrator, we've been doing this for over 25 years. Our team is passionate about delivering exceptional service and creating a safe and secure environment for our clients.Job DescriptionService Desk Administrator RoleWe're looking for a...
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Service Desk Coordinator
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Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsAt Chubb Fire & Security Group, we're committed to protecting people and assets. As a leading Enterprise Security Integrator, we've been doing this for over 25 years. Our team is passionate about delivering exceptional service and creating a safe and secure environment for our customers.Job DescriptionService Desk Administrator RoleWe're looking for...
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Service Desk Coordinator
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Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full time{"title": "Service Desk Administrator", "description": "About the RoleWe are seeking a highly organized and detail-oriented Service Desk Administrator to join our team at Chubb Fire & Security Group. As a Service Desk Administrator, you will be responsible for providing exceptional customer service and technical support to our clients.Key...
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Service Desk Coordinator
1 month ago
Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsAt Chubb Fire & Security Group, we're committed to protecting people and assets. As a leading Enterprise Security Integrator, we've been doing this for over 25 years. Our team is passionate about delivering exceptional service and creating a safe and secure environment for our customers.Job DescriptionService Desk Administrator RoleWe're looking for...
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Service Desk Coordinator
1 month ago
Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full time{"title": "Service Desk Administrator", "description": "About the RoleWe are seeking a highly organized and detail-oriented Service Desk Administrator to join our team at Chubb Fire & Security Group. As a Service Desk Administrator, you will be responsible for providing exceptional customer service and technical support to our clients.Key...
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Service Desk Coordinator
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Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsChubb Fire & Security Group is a leading Enterprise Security Integrator operating in 67 countries, protecting communities and assets for over 25 years. As a company, we prioritize people and their well-being, committed to keeping them safe, secure, and happy in their careers.Our CultureWe value a 'people first' culture, where employees are at the...
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Service Desk Coordinator
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Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsChubb Fire & Security Group is a leading Enterprise Security Integrator operating in 67 countries, protecting communities and assets for over 25 years. As a company, we prioritize people and their well-being, committed to keeping them safe, secure, and happy in their careers.Our CultureWe value a 'people first' culture, where employees are at the...
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Service Desk Coordinator
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Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsChubb Fire & Security Group is a leading Enterprise Security Integrator operating in 67 countries, protecting communities and assets for over 25 years. As a company, we prioritize people and their well-being, committed to keeping them safe, secure, and happy in their careers.Our CultureWe value a 'people first' culture, where employees are at the...
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Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout the RoleWe are seeking a highly skilled Service Desk Administrator to join our team at Chubb Fire & Security Group. As a Service Desk Administrator, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRecord incoming service support calls via phone and email in the...
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Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsAt Chubb Fire & Security Group, we're committed to protecting people and assets. As a leading Enterprise Security Integrator, we operate in 67 countries, providing innovative security solutions for over 25 years.Our CultureWe believe in a 'people-first' culture, where your well-being is our top priority. We're dedicated to keeping you safe, secure,...
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Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout UsAt Chubb Fire & Security Group, we're committed to protecting people and assets. As a leading Enterprise Security Integrator, we operate in 67 countries, providing innovative security solutions for over 25 years.Our CultureWe believe in a 'people-first' culture, where your well-being is our top priority. We're dedicated to keeping you safe, secure,...
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Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout the RoleWe are seeking a skilled Service Desk Administrator to join our team at Chubb Fire & Security Group. As a Service Desk Administrator, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRecord incoming service support calls via phone and email in the systemCollaborate with...
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Service Desk Coordinator
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Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Service Desk Administrator to join our team at Chubb Fire & Security Group. As a Service Desk Administrator, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRecord and manage incoming service support calls via phone...
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Service Desk Coordinator
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Chalfont St Peter, Buckinghamshire, United Kingdom Chubb Fire & Security Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Service Desk Administrator to join our team at Chubb Fire & Security Group. As a Service Desk Administrator, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRecord and manage incoming service support calls via phone...
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