Front of House Team Member
5 days ago
Job Title: Front of House Team Member
Job Type: Permanent
Pay Rate: Up to £11.49 per hour
Hours: 15-18 hours per week over 3/4 days
Location: Cookhouse & Pub Enfield
About the Role:
We are seeking a friendly and enthusiastic Front of House Team Member to join our team at Cookhouse & Pub Enfield. As a Front of House Team Member, you will be responsible for providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.
Key Responsibilities:
- Provide outstanding customer service and ensure that all guests have a positive experience
- Work collaboratively with the team to maintain a clean and organized environment
- Take orders and serve food and drinks to guests in a timely and efficient manner
- Handle customer complaints and resolve issues in a professional and courteous manner
- Participate in training and development programs to improve skills and knowledge
What We Offer:
- A competitive hourly rate of up to £11.49 per hour
- A guaranteed 15-18 hours per week over 3/4 days
- The opportunity to work for a leading hospitality business, Whitbread
- Training and development opportunities to help you grow and succeed in your career
- A range of benefits, including a Whitbread Benefits card and pension and saving schemes
Requirements:
- Previous experience in a customer-facing role is desirable but not essential
- Excellent communication and interpersonal skills
- Able to work well under pressure and as part of a team
- Flexible and able to work a variety of shifts, including weekends and bank holidays
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