Facilities Coordinator

2 weeks ago


Great Malvern, Worcestershire, United Kingdom Platform Housing Group Full time
About the Role

We are seeking a highly organized and detail-oriented Facilities Assistant to join our specialist housing team at Platform Housing Group. As a key member of our team, you will be responsible for ensuring the cleanliness and maintenance of our facilities, as well as providing excellent customer service to our residents.

Key Responsibilities
  • Facilities Maintenance: Ensure that all communal areas, facilities, and equipment are clean and well-maintained to the highest standard.
  • Customer Service: Provide exceptional customer service to our residents, responding to their queries and concerns in a timely and professional manner.
  • Event Support: Assist with the delivery of events and activities within our villages, working closely with colleagues and residents to ensure a smooth and enjoyable experience.
  • Reporting and Administration: Accurately report any maintenance issues or concerns to the relevant teams, and maintain accurate records of tasks and activities.
Requirements
  • Experience: Previous experience in a cleaning or maintenance role, preferably in a similar environment.
  • Knowledge and Skills: Knowledge of health and safety procedures, COSHH, and the use of personal protective equipment (PPE). Excellent communication and customer service skills, with the ability to work independently and as part of a team.
  • Education and Training: Relevant qualifications or training in a related field, such as health and safety or customer service.
  • Personal Qualities: A customer-focused approach, with a keen eye for detail and a commitment to delivering high standards.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including 28 days annual leave (pro rata) and a range of employee benefits.
  • Opportunities for Growth: Opportunities for career development and growth, with a supportive and inclusive work environment.
  • Recognition and Rewards: A recognition and rewards scheme, with opportunities to earn rewards and recognition for outstanding performance.


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