Senior National Account Manager

3 weeks ago

Watford, Hertfordshire, United Kingdom Allwyn UK Full time

Join us in revolutionizing the National Lottery experience and contribute to impactful change for the community.

About Us:

We are Allwyn UK, a proud member of the Allwyn Entertainment Group – a leading international lottery operator with a strong foothold in various countries including Austria, the Czech Republic, Greece, Cyprus, and Italy. We have been granted the Fourth Licence to operate the National Lottery.

Our commitment to innovation is evident through our advanced technologies and robust player protection measures, ensuring a better lottery experience. We strive to foster one of the UK's most inclusive workplaces, where individuals can thrive and contribute their best efforts for the benefit of charitable causes.

Allwyn is an Equal Opportunity Employer, dedicated to diversity and inclusion. We uphold a zero-tolerance policy towards discrimination, harassment, or victimization in the workplace. Employment decisions are made based on business needs, job requirements, and individual qualifications. We welcome applications from individuals of all backgrounds.

While our primary contribution to society is through funding good causes, we place our purpose and values at the forefront of our operations. Join us on a transformative journey to enhance the National Lottery, ensuring it generates more support for worthy causes.

Role Purpose:

Reporting to the National Account Manager, this position is pivotal in shaping and executing retail deployment strategies for assigned accounts within Retail Channels. You will also assist in achieving Annual Business Plans as necessary, managing relationships with key National Account retailers.

Role Responsibilities:
  • Formulate and lead strategies to effectively implement transition plans within accounts, ensuring a 'World Class' retailer experience.
  • Support the National Account Manager with their accounts while taking ownership of your own, managing trade marketing budgets, driving sales, maintaining in-store standards, and ensuring compliance.
  • Act as the customer advocate internally and represent Allwyn externally, providing retail insights to inform and tailor brand strategies for effective execution.
  • Build and maintain a cross-functional stakeholder network, fostering strong relationships across operations, commercial, and project management teams to facilitate successful transitions.
  • Collaborate with senior stakeholders within the specified National Account, navigating a comprehensive contact matrix.
  • Gain a deep understanding of retailer store development processes to aid strategic planning and derive insights for expanding the National Lottery's presence.
  • Assist the National Account Manager in developing a Joint Business Plan to meet sales and profit targets for designated customers.
  • Contribute to the creation and execution of individual Retailer Business Plans alongside the National Account Manager, aligning with the Allwyn Retail Annual Business Plan.
  • Manage daily tasks within the account to ensure foundational elements of Lottery category management are established.
  • Lead the designated account in delivering mandatory training to staff, developing appropriate solutions in collaboration with relevant departments.
  • Design and implement a comprehensive communication plan for stores to ensure all stakeholders are engaged and informed, which is critical for Allwyn's success.
  • Analyze account performance and strategy to uncover insights, identify opportunities, and implement initiatives to enhance sales and profitability.
  • Demonstrate the value of the National Lottery to retailers, highlighting ways to maximize business opportunities.
  • Oversee the execution of participant protection initiatives in collaboration with designated customers.
  • Identify opportunities for product development and placement within assigned retailers.
  • Present concepts and ideas effectively to key stakeholders, negotiating as necessary.
  • Explore expansion opportunities within the retailer, optimizing product ranges and ensuring maximum brand visibility.
Key Measures of Success:
  • Business Acumen: Demonstrates a solid understanding of the business landscape, competitors, and market challenges.
  • Product Knowledge: Possesses in-depth knowledge of the organization's offerings and those of competitors.
  • Accountability: Takes responsibility for the performance and results of multiple teams or departments.
  • Influence and Negotiation: Understands client needs and effectively communicates product value to foster positive relationships.
  • Continuous Improvement: Develops strategies to enhance efficiency and improve working methods across Allwyn.
  • Decision Making: Navigates challenges and leverages resources to serve accounts and unlock opportunities.
Key Skills and Experience:
  • Demonstrated understanding of retailer needs and business strategies.
  • Strong knowledge of competitors within the industry.
  • Proven ability to build and leverage business relationships.
  • Successful track record in account and relationship management.
  • Solid understanding of the retail marketplace.
  • Effective presentation and negotiation skills.
  • Strong verbal and written communication abilities, including report writing.
  • Experience in managing retailer interactions successfully.
  • Ability to analyze financial and business performance, providing insights and recommendations.
  • Proficient in Google and Microsoft Office applications.
Our goal is to foster an inclusive organization where individuals can contribute their best work for the benefit of good causes.

Allwyn is committed to diversity and inclusion, and we do not tolerate discrimination, harassment, or victimization in the workplace. Employment decisions are based on business needs, job requirements, and individual qualifications. We encourage applications from individuals of all backgrounds.

Benefits:

  • 34 days of paid leave (including bank holidays)
  • 2 Life Days
  • 4 times the salary in Life Insurance
  • Pension contribution of 8.5%
  • BUPA health coverage
  • £500 wellness allowance
  • Income Protection

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