Senior National Account Manager

3 weeks ago

Watford, Hertfordshire, United Kingdom Allwyn UK Full time

Join us in transforming the National Lottery experience and contribute to impactful change for the community.

About Us:

We are Allwyn UK, a proud member of the Allwyn Entertainment Group – a leading global lottery operator with a strong presence across several countries. We have been entrusted with the responsibility to operate the National Lottery.

Our commitment lies in pioneering innovative technologies, establishing player protection measures, and enhancing the lottery experience. Our goal is to foster one of the UK's most inclusive workplaces, where individuals can thrive and contribute their best efforts towards meaningful causes.

Allwyn is dedicated to being an Equal Opportunity Employer, celebrating diversity and inclusion. We firmly oppose discrimination, harassment, or victimization in any form. All employment decisions are made based on business needs, job requirements, and individual qualifications. We welcome applications from individuals of all backgrounds.

While the National Lottery primarily benefits society through funding good causes, we prioritize our mission and values in all our endeavors. Join us on this transformative journey to enhance the National Lottery, ensuring it delivers greater contributions to charitable causes.

Role Purpose:

Reporting to the National Account Manager, you will spearhead the development and execution of retail deployment strategies for your assigned account within Retail Channels. You will also assist in achieving Annual Business Plans as necessary, managing relationships with key National Account retailers.

Role Responsibilities:
  • Lead the strategy for implementing the transition plan within the account, ensuring a 'World Class' retailer experience.
  • Support the National Account Manager and take ownership of specific accounts, managing trade marketing budgets, driving sales, and ensuring compliance.
  • Act as the customer advocate internally and represent Allwyn externally, providing retail insights to enhance brand plans.
  • Build and maintain a robust network of cross-functional stakeholders to facilitate the transition.
  • Collaborate with senior management within the specified National Account, navigating a comprehensive contact matrix.
  • Gain a deep understanding of retailer development processes to inform strategic planning and insights.
  • Assist in creating a Joint Business Plan to meet sales and profit targets for multiple customers.
  • Support the development of individual Retailer Business Plans aligned with the Allwyn Retail Annual Business Plan.
  • Manage daily tasks to ensure effective Lottery category management.
  • Lead training initiatives for staff across various locations, ensuring compliance with mandatory requirements.
  • Develop and execute a comprehensive communication plan to engage and inform stakeholders.
  • Analyze account performance to identify opportunities and implement strategies to maximize sales and profits.
  • Demonstrate the value of the National Lottery to retailers, highlighting business opportunities.
  • Oversee the execution of participant protection initiatives with designated customers.
  • Identify opportunities for product development and placement within assigned retailers.
  • Present concepts and negotiate effectively with key stakeholders.
  • Explore expansion opportunities within the retailer, optimizing product range and brand exposure.
Key Measures of Success:
  • Business Acumen: Demonstrates a strong understanding of market dynamics and competitive landscape.
  • Product Knowledge: Possesses in-depth knowledge of the organization's offerings and those of competitors.
  • Accountability: Responsible for the performance of multiple teams or departments.
  • Influence and Negotiation: Effectively communicates product value and builds consensus among stakeholders.
  • Continuous Improvement: Implements strategies to enhance efficiency and working methods.
  • Decision Making: Navigates challenges and identifies opportunities within accounts.
Key Skills and Experience:
  • Strong understanding of retailer needs and business strategies.
  • Knowledge of competitive landscape within the industry.
  • Proven ability to build and leverage business relationships.
  • Demonstrated success in account and relationship management.
  • Familiarity with the retail marketplace.
  • Effective presentation and negotiation skills.
  • Strong verbal and written communication abilities.
  • Capability to analyze financial performance and provide actionable insights.
  • Proficient in using Google and Microsoft Office tools.
Our mission is to foster an inclusive environment where everyone can contribute their best work for the benefit of society.

Allwyn is committed to diversity and inclusion, ensuring equal opportunities for all applicants.

Benefits:

  • 34 days of paid leave (including bank holidays)
  • 2 Life Days
  • 4 times salary life insurance
  • Pension contribution of 8.5%
  • BUPA health coverage
  • £500 wellness allowance
  • Income protection plan

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