Front of House Team Lead

10 hours ago

Newport, Newport, United Kingdom The Celtic Collection Full time
{"title": "Front of House Supervisor", "description": "Job Summary

We are seeking a skilled Front of House Supervisor to join our team at The Celtic Collection. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring that our high standards are met.

Key Responsibilities
  • Support and implement department standards to ensure excellent guest service
  • Lead and motivate the Front of House team to achieve exceptional results
  • Develop and maintain a deep understanding of our guests' needs and preferences
  • Collaborate with other departments to ensure seamless service delivery
Requirements
  • Proven experience in a similar role, preferably in the hospitality industry
  • Excellent communication and leadership skills
  • Ability to work under pressure and prioritize tasks effectively
  • Knowledge of Opera or similar systems is beneficial
What We Offer

As a Front of House Supervisor at The Celtic Collection, you will enjoy a range of benefits, including competitive salary, excellent training and development opportunities, and the chance to work with a talented team in a dynamic and fast-paced environment.

We are committed to providing a positive and inclusive work environment that supports the growth and development of our employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

", "lang_code": "en"}

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