Front of House Team Lead

1 week ago


Newport, Newport, United Kingdom Celtic Manor Resort Full time

Job Summary

We are seeking a highly skilled and experienced Front of House Supervisor to join our team at the Celtic Manor Resort. As a Front of House Supervisor, you will be responsible for providing exceptional customer service and leading a team of front of house staff to ensure a seamless and memorable experience for our guests.

Key Responsibilities

  • Support and implement department standards to ensure consistency and excellence in customer service
  • Lead and motivate a team of front of house staff to achieve high standards of service and quality
  • Provide training and development opportunities to enhance the skills and knowledge of front of house staff
  • Monitor and improve operational efficiency and effectiveness in the front of house area
  • Collaborate with other departments to ensure seamless communication and service delivery

Requirements

  • Proven experience in a front of house or hospitality management role
  • Excellent leadership and communication skills
  • Ability to work under pressure and manage multiple tasks and priorities
  • Knowledge of hospitality operations and customer service principles
  • Passion for delivering exceptional customer service and leading a team to achieve high standards

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Access to training and development programs
  • A chance to work with a prestigious and award-winning resort


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job SummaryWe are seeking a highly skilled and experienced Front of House Supervisor to join our team at the Celtic Manor Resort. As a Front of House Supervisor, you will be responsible for providing exceptional customer service and leading a team of front of house staff to ensure a seamless and memorable experience for our guests.Key ResponsibilitiesSupport...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job SummaryWe are seeking a highly skilled and experienced Front of House Supervisor to join our team at the Celtic Manor Resort. As a Front of House Supervisor, you will be responsible for providing exceptional customer service and leading a team of front of house staff to ensure a seamless and memorable experience for our guests.Key ResponsibilitiesSupport...


  • Newport, Newport, United Kingdom The Celtic Collection Full time

    Job Title: Front Office SupervisorAbout the Role:We are seeking a highly skilled and experienced Front Office Supervisor to join our team at The Celtic Collection. As a Front Office Supervisor, you will be responsible for supporting and implementing department standards, ensuring that they are practiced by the Front of House team throughout your shift.Key...


  • Newport, Newport, United Kingdom The Celtic Collection Full time

    Job Title: Front Office SupervisorAbout the Role:We are seeking a highly skilled and experienced Front Office Supervisor to join our team at The Celtic Collection. As a Front Office Supervisor, you will be responsible for supporting and implementing department standards, ensuring that they are practiced by the Front of House team throughout your shift.Key...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job Title: Front of House ManagerJob Summary: We are seeking a highly skilled and experienced Front of House Manager to join our team at Celtic Manor Resort. As a key member of our management team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience.Key Responsibilities:Lead and manage a team of...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job Title: Front of House ManagerJob Summary: We are seeking a highly skilled and experienced Front of House Manager to join our team at Celtic Manor Resort. As a key member of our management team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience.Key Responsibilities:Lead and manage a team of...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job Title: Front of House ManagerJob Summary:We are seeking a highly skilled and experienced Front of House Manager to join our team at Celtic Manor Resort. As a key member of our management team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience.Key Responsibilities:Lead and manage a team of...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job Title: Front of House ManagerJob Summary:We are seeking a highly skilled and experienced Front of House Manager to join our team at Celtic Manor Resort. As a key member of our management team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience.Key Responsibilities:Lead and manage a team of...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job Title: Assistant Front of House ManagerAbout the Role:We are seeking a highly skilled and experienced Front of House Manager to join our team at the Celtic Manor Resort. As an Assistant Front of House Manager, you will play a key role in ensuring that our guests receive exceptional service and have a memorable experience.Key Responsibilities:Assist in...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job Title: Assistant Front of House ManagerDepartment: Front OfficeJob Type: Full-timeSalary: Competitive salary plus excellent benefitsJob Summary:We are seeking a talented hospitality expert to join our team as an Assistant Front of House Manager at Celtic Manor Resort. As a key member of the Management Team, you will play a crucial role in ensuring...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job Title: Assistant Front of House ManagerDepartment: Front OfficeJob Type: Full-timeSalary: Competitive salary plus excellent benefitsJob Summary:We are seeking a talented hospitality expert to join our team as an Assistant Front of House Manager at Celtic Manor Resort. As a key member of the Management Team, you will play a crucial role in ensuring...


  • Newport, Newport, United Kingdom Gather & Gather Full time

    About Gather & GatherGather & Gather is a leading workplace catering expert, renowned for its commitment to delivering exceptional food and beverage experiences. As a Front of House Assistant, you will play a vital role in ensuring our customers receive outstanding service and creating a warm and welcoming atmosphere in our venues.Key ResponsibilitiesFood...


  • Newport, Newport, United Kingdom Stonegate Group Full time

    About UsAt Stonegate Group, we're a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse and well-known brands include names like Slug & Lettuce, Be At One, and Popworld.Job SummaryWe're seeking a Front of House Team Member to join our team at Hogshead in Newport. As a Front of House Team Member, you'll be responsible for...


  • Newport, Newport, United Kingdom Stonegate Group Full time

    About UsAt Stonegate Group, we're a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse and well-known brands include names like Slug & Lettuce, Be At One, and Popworld.Job SummaryWe're seeking a Front of House Team Member to join our team at Hogshead in Newport. As a Front of House Team Member, you'll be responsible for...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job Title: Front of House ManagerDepartment: Front OfficeRate of Pay: Competitive plus excellent benefitsContract Type: Full TimeJob Overview:We are seeking a talented hospitality expert to join our team as a Front of House Manager. As a key member of our management team, you will be responsible for ensuring that our guests receive exceptional service and...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job Title: Front of House ManagerDepartment: Front OfficeRate of Pay: Competitive plus excellent benefitsContract Type: Full TimeJob Overview:We are seeking a talented hospitality expert to join our team as a Front of House Manager. As a key member of our management team, you will be responsible for ensuring that our guests receive exceptional service and...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job SummaryThe Celtic Manor Resort is seeking a highly skilled and experienced Front of House Manager to join our Management Team. As a key member of our team, you will be responsible for delivering exceptional guest service and ensuring that our high standards of quality and customer satisfaction are met.Key ResponsibilitiesLead and manage a team of Front...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job SummaryThe Celtic Manor Resort is seeking a highly skilled and experienced Front of House Manager to join our Management Team. As a key member of our team, you will be responsible for delivering exceptional guest service and ensuring that our high standards of quality and customer satisfaction are met.Key ResponsibilitiesLead and manage a team of Front...


  • Newport, Newport, United Kingdom Stonegate Group Full time

    About Us Stonegate Group is a leading operator of pubs, bars, and late-night venues across the United Kingdom. We pride ourselves on creating welcoming environments where guests can enjoy live sport, delicious food, and refreshing drinks. The Hogshead in Newport embodies this spirit with its traditional theme, warm ambiance, and friendly service. Your...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Seasonal Restaurant Host/Hostess to join our team at the Celtic Manor Resort. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a memorable dining experience for our guests.Key ResponsibilitiesWelcome and greet guests,...