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Front of House Team Lead

2 months ago

Newport, Newport, United Kingdom Celtic Manor Resort Full time

Job Title: Front of House Supervisor

Department: Front Office

Rate of Pay: Competitive hourly rate, plus excellent benefits

Contract Type: Full Time

Location: Newport, NP18 1HQ

Job ID: REQ4867

Overview:

We are seeking a skilled and experienced Front of House Supervisor to join our team at the Celtic Manor Resort. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring that our high standards are met.

Key Responsibilities:

  • Support and implement department standards to ensure consistency and quality across the Front of House team
  • Provide outstanding guest service, from arrival to departure, and ensure that all guests have a memorable experience
  • Conduct training to Resort standard and reflect business needs
  • Lead and motivate the Front of House team to achieve exceptional results

What We Offer:

As an employee of the Celtic Manor Resort, you will enjoy a range of benefits, including:

  • Competitive hourly rate
  • Excellent benefits package
  • Opportunities for career development and growth
  • Free parking while on duty
  • Lifestyle and retail discounts

About Us:

The Celtic Manor Resort is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales. We are proud to be part of the Celtic Collection, a group of luxury hotels and event venues that offer exceptional service and experiences to our guests.

How to Apply:

If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].