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Newport, Newport, United Kingdom The Celtic Collection Full time{"title": "Front of House Supervisor", "description": "Job SummaryWe are seeking a skilled Front of House Supervisor to join our team at The Celtic Collection. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring that our high standards are met.Key ResponsibilitiesSupport and implement...
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Front of House Manager
2 months ago
We are seeking a talented Front of House Manager to join our team at the Celtic Manor Resort. As a key member of our Management Team, you will be responsible for ensuring exceptional guest service delivery and leading a team of hospitality experts.
Key Responsibilities- Lead a team of Front of House staff to deliver exceptional guest service
- Develop and implement strategies to improve guest satisfaction and loyalty
- Collaborate with other operational managers to ensure seamless service delivery
- Monitor and control costs to achieve budget targets
- Identify and implement opportunities for process improvement
- Proven experience in a Front of House management role
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment
- Strong analytical and problem-solving skills
- Passion for delivering exceptional guest service
As an employee of the Celtic Manor Resort, you can enjoy a range of benefits, including career development opportunities, lifestyle and retail discounts, and a competitive salary and benefits package.
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