Front Desk Coordinator
4 weeks ago
About Us
At Il Gattopardo, our team is the cornerstone of our hospitality experience. We are dedicated to fostering an environment where our staff can form meaningful connections with guests, welcoming everyone with genuine warmth. Our employees are essential to our success, and we prioritize a culture of generosity and passion. To support work-life balance, we provide a Four-day working week.
Role Overview:
The Host/Hostess position is crucial for the seamless operation of the reception area in our dining establishment. This role demands exceptional organizational skills, outstanding communication capabilities, and a strong commitment to customer service. The Host/Hostess collaborates closely with the Reception Manager and the front desk team to guarantee an unparalleled level of guest satisfaction.
Key Responsibilities:
- Manage the reception area efficiently, ensuring a welcoming atmosphere for all guests.
- Assist in coordinating reservations and seating arrangements.
- Provide exceptional service and address guest inquiries promptly.
- Work collaboratively with team members to enhance the overall dining experience.
Qualifications:
- Strong interpersonal and communication skills.
- Ability to multitask and maintain composure in a fast-paced environment.
- Prior experience in a hospitality or customer service role is preferred.
AMRT1_UKCT
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