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Front Desk Coordinator

2 months ago

South West London, United Kingdom Chez Bruce Full time

Job Summary:

Chez Bruce is seeking a skilled and friendly Front Desk Coordinator to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Manage front desk operations, including greeting guests, handling reservations, and responding to customer inquiries.
  • Develop and maintain a thorough knowledge of our restaurant's services, menus, and policies to provide accurate information to guests.
  • Work collaboratively with our team to ensure efficient and effective service delivery.
  • Assist with table plans, room assignments, and other administrative tasks as needed.

Requirements:

  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Flexibility to work a variety of shifts, including evenings and weekends.

What We Offer:

Chez Bruce is a highly regarded restaurant group with a strong commitment to excellence and customer satisfaction. As a member of our team, you will have the opportunity to develop your skills and knowledge, work with a talented and dedicated team, and contribute to the success of our business.