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Front Desk Coordinator

3 months ago

London, Greater London, United Kingdom Her Full time
Job Title: Front Desk Coordinator

We are seeking a highly skilled and experienced Front Desk Coordinator to join our team at Rapport. As a Front Desk Coordinator, you will be the first point of contact for all guests entering the building, providing a warm and welcoming experience.

Key Responsibilities:
  • Manage the front desk and reception area, ensuring a professional and efficient service to all guests.
  • Conduct visitor and contractor check-in, administration, and lobby hosting.
  • Provide exceptional customer service, responding to enquiries and requests in a timely and professional manner.
  • Maintain awareness of building facilities to advise and direct guests appropriately.
  • Ensure all attendees are pre-registered and bookings without names are reconfirmed on the day.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a large team.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Previous experience in a front-of-house role, preferably in a luxury hotel, premium airline, or corporate business environment.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to exclusive travel discounts and other perks.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.