Healthcare Administrative Assistant

3 weeks ago

Birmingham, Birmingham, United Kingdom Priory Group Full time

Healthcare Administrative Assistant

Role Overview

We are seeking a skilled Healthcare Administrative Assistant to deliver proficient and effective administrative and secretarial support within our healthcare facility, specifically to the Consultant Psychiatrist/Doctor.

Key Responsibilities

The role will encompass a variety of tasks, including but not limited to:

  • Providing comprehensive administrative support to the medical team.
  • Managing correspondence and handling telephone inquiries with professionalism.
  • Coordinating appointments and managing diaries for medical professionals.
  • Welcoming visitors and ensuring a positive experience for all patients.
  • Liaising with various departments and external stakeholders regarding patient information.

Additional Duties

You will also be responsible for:

  • Maintaining accurate patient records and ensuring compliance with data protection regulations.
  • Assisting in the organization of multi-agency meetings and follow-up arrangements.
  • Addressing patient complaints with sensitivity and urgency, escalating issues as necessary.
  • Ensuring all documentation is filed correctly for regulatory audits.
  • Contributing to the continuous improvement of administrative processes.

Required Skills and Qualifications

The ideal candidate will possess:

  • Proficient computer skills, including Microsoft Office and audio typing.
  • A solid understanding of medical terminology.
  • Strong organizational abilities and attention to detail.
  • A commitment to maintaining confidentiality and integrity in all tasks.
  • A collaborative spirit and the ability to work effectively within a team.

About Priory Group

As a leading provider of behavioral healthcare and specialized support services, Priory Group is dedicated to fostering a rewarding career environment. We are committed to investing in the development of our staff and making a meaningful impact on the lives of those we support.

Note

All positions are subject to a successful disclosure from the appropriate regulatory body. We are an equal opportunities employer.

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