Administrative Assistant
1 week ago
We are seeking an experienced and skilled Administrative Assistant to join our team at Birmingham and Solihull Mental Health NHS Foundation Trust. As a key member of our team, you will be responsible for providing administrative support to our healthcare professionals and ensuring the smooth operation of our front desk.
Key Responsibilities- Provide exceptional customer service to patients, staff, and visitors, responding to queries and resolving issues in a timely and professional manner.
- Manage and maintain accurate records, including patient information, appointments, and correspondence.
- Process and distribute mail, packages, and other correspondence in a timely and efficient manner.
- Coordinate and schedule appointments, meetings, and events, ensuring seamless communication with team members and stakeholders.
- Develop and maintain effective relationships with healthcare professionals, patients, and other stakeholders, promoting a positive and supportive environment.
- Perform administrative tasks, including data entry, filing, and reporting, to support the efficient operation of our team.
- NVQ Level II in Business Administration or equivalent.
- GCSE English or equivalent.
- Experience in a customer-focused healthcare environment, with a strong understanding of healthcare policies and procedures.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Proficient in Microsoft Office packages, including Word, Excel, and Outlook.
Birmingham and Solihull Mental Health NHS Foundation Trust is a leading provider of mental health services, serving a diverse population of over 70,000 people. We are committed to delivering high-quality care and services, promoting mental wellbeing, and improving the lives of those we serve.
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Administrative Assistant
1 week ago
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Administrative Assistant
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Administrative Assistant
3 days ago
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Administrative Assistant
1 week ago
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3 days ago
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Administrative Assistant
2 days ago
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Administrative Assistant
3 days ago
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4 days ago
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Junior Administrative Assistant
1 day ago
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15 hours ago
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Administrative Assistant
12 hours ago
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Administrative Assistant
1 day ago
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Administrative Assistant
4 days ago
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