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Healthcare Administrative Coordinator
2 months ago
Job Overview
The successful candidate will deliver a thorough administrative support service to two consultants within the Paediatric Surgery and Urology Division. This role necessitates close collaboration with all clinical and administrative personnel within the Department, as well as with various other departments within the healthcare system. Responsibilities include managing both inpatient and outpatient waiting lists, scheduling theatre patients, organizing consultants' diaries, composing clinic correspondence, and responding to patient inquiries. This position plays a vital role in assisting the consultants in ensuring a seamless journey for patients from referral through to treatment. Additionally, the role includes providing coverage for other secretarial staff during their absence.
Key Responsibilities
We seek a highly organized and motivated individual to join our dynamic team, dedicated to providing exceptional service to our patients. Proficiency in typing and managing waiting lists is essential for this position. Experience in medical administration, including support to healthcare professionals and familiarity with medical terminology, is highly desirable. Effective communication skills and strong interpersonal abilities are crucial for interacting with various levels of staff and disciplines.
About Our Organization
Birmingham Women's and Children's NHS Foundation Trust is a pioneering institution in the UK, established to enhance the quality of physical and mental health care for women, children, and families. Our integrated hospitals facilitate more cohesive care and increased investment in specialized treatments, including leading neonatal and fetal services. This collaboration empowers us to have a significant influence on the future of family-centered healthcare.
Birmingham Children's Hospital is recognized as a premier specialist pediatric center with an outstanding international reputation in multiple specialties.
Birmingham Women's Hospital is one of the two dedicated women's hospitals in the UK, featuring the busiest single-site maternity unit, delivering over 8,200 babies annually and providing comprehensive gynecological, maternity, and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services represent a unique and innovative partnership in community and inpatient mental health care, offering tailored assessment and treatment pathways for young individuals aged 0-25 years.
Our Trust is committed to fostering an inclusive workplace. We actively promote diversity and equality and encourage applications from all segments of the community who meet the role's criteria, regardless of age, gender identity, disability, race, religion, or sexual orientation.
Job Requirements
For detailed information regarding this opportunity at Birmingham Women's and Children's NHS Foundation Trust, please refer to the attached job description and person specification.
When submitting your application, ensure you highlight how your experience, qualifications, and skills align with the job description and person specification.
Essential Qualifications
- Minimum GCSE education or equivalent, including English Language and Maths at Grade C or above
- AMSPAR Diploma or equivalent qualifications or at least 1 year of medical secretarial experience
Desirable Qualifications
- Level 3 typing/word processing qualification
Knowledge and Experience
Essential
- Strong telephone communication skills
- Proficient in computer usage
- Ability to work effectively under pressure
- High attention to detail
- Previous medical secretarial experience
- Experience in audio typing
- Familiarity with waiting list management
Desirable
- Working knowledge of medical terminology
Professional Skills
Essential
- Excellent communication abilities
- Team player with the ability to work independently
- Capable of using initiative
- Ability to manage multiple tasks and work under tight deadlines
- Capacity to work without direct supervision
