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Healthcare Administrative Coordinator
3 months ago
Position Overview
The successful candidate will deliver a thorough administrative support service to two specialists within the Paediatric Surgery and Urology Division. This role necessitates close collaboration with all clinical and administrative personnel within the department, as well as various other departments across the healthcare system. Responsibilities include managing patient waiting lists for both inpatient and outpatient services, scheduling surgical patients, organizing calendars, composing clinic correspondence, and responding to patient inquiries. This position plays a crucial role in assisting the consultants in ensuring a seamless journey for patients from referral to treatment. Additionally, the individual will provide coverage for colleagues during their absence.
Key Responsibilities
We seek a highly organized and motivated individual to join our dynamic team, dedicated to providing exceptional service to our patients. Proficiency in typing and managing waiting lists is essential for this role. Experience in medical administration, including support to healthcare professionals and familiarity with medical terminology, is highly advantageous. Strong communication skills and the ability to interact effectively with various levels of staff and disciplines are crucial.
About Our Organization
Birmingham Women's and Children's NHS Foundation Trust is a pioneering entity in the UK, established to enhance the quality of healthcare services for women, children, and families. Our integrated approach facilitates more cohesive care and increased investment in advanced treatments and specialized services. This collaborative effort allows us to influence the future of family-centered healthcare.
Birmingham Children's Hospital is recognized as a leading specialist pediatric facility with a global reputation in numerous fields.
Birmingham Women's Hospital stands as one of the two dedicated women's hospitals in the UK, featuring the busiest single-site maternity unit, delivering over 8,200 babies annually and providing comprehensive gynecological, maternity, and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services represent a unique and innovative partnership for community and inpatient mental health care, offering tailored pathways for assessment and treatment for young individuals aged 0-25 years.
Our Trust is committed to fostering an inclusive and diverse workplace, encouraging applications from all segments of the community who meet the role's criteria, irrespective of age, gender identity, disability, race, religion, or sexual orientation.
Job Requirements
For a detailed overview of this opportunity, please refer to the attached job description and person specification.
When submitting your application, ensure you demonstrate how you meet the job description and person specification, including relevant experience, qualifications, skills, and professional registration details (if applicable).
Essential Qualifications
- Minimum GCSE or equivalent qualifications, including English Language and Maths at Grade C or above
- AMSPAR Diploma or equivalent qualifications or at least 1 year of medical secretarial experience
Desirable Qualifications
- Level 3 typing/word processing qualification
Knowledge and Experience
Essential
- Excellent telephone etiquette
- Proficient in computer applications
- Experience in high-pressure environments
- Strong attention to detail
- Previous medical secretarial experience
- Audio typing proficiency
- Experience managing waiting lists
Desirable
- Familiarity with medical terminology
Professional Skills
Essential
- Exceptional communication abilities
- Team-oriented mindset
- Capable of independent decision-making
- Ability to perform under pressure and manage multiple tasks
- Competent in meeting deadlines
- Self-sufficient work style
