Aftersales Advisor

3 weeks ago


Bristol, Bristol, United Kingdom The Body Shop Full time
About The Body Shop

We're a global beauty brand committed to making a positive impact on people and the planet. Our products are designed to help customers feel good, both inside and out.

Your Role

We're seeking a skilled Aftersales / Customer Care Advisor to join our team. As a key member of our store management team, you'll be responsible for delivering exceptional customer service and driving sales within the store.

Key Responsibilities
  • Provide expert advice to customers on our products and philosophy
  • Build strong relationships with customers to understand their needs and preferences
  • Work collaboratively with the store management team to achieve sales and profit targets
  • Ensure adherence to company procedures and policies
What We Look For
  • Strong interpersonal skills and customer service experience
  • Ability to communicate effectively and listen actively
  • A genuine passion for beauty and the retail industry
  • Open availability for evening, weekend, and holiday shifts

We're committed to creating a positive and inclusive work environment where our employees can thrive. If you're passionate about delivering exceptional customer service and driving sales, we'd love to hear from you.



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