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Administrative Coordinator
4 weeks ago
Spire Healthcare is seeking a highly organized and detail-oriented individual to join our team as an Aftersales Advisor. This role will be responsible for providing exceptional customer service and administrative support to our patients and internal departments.
Key Responsibilities:- Input theatre bookings into the hospital's computer system, ensuring accuracy and timeliness.
- Maintain and update patient records on SAP, ensuring confidentiality and compliance with data protection regulations.
- Receive bookings and liaise with internal departments via phone, developing and maintaining relationships with medical secretaries, GPs, consultants, patients, and families.
- Ensure confidentiality and data protection, adhering to the Data Protection Act 1984.
- Experience in people management, customer care, recruitment, performance management, and cost management.
- Flexible approach to undertake a wide range of duties.
- Competitive salary and comprehensive benefits package, including 35 days annual leave, employer and employee contributory pension, private medical insurance, life assurance, and free on-site parking.
- Opportunities for ongoing development, support, and reward.
We are committed to creating an inclusive culture for all employees, celebrating diversity and promoting equal opportunities. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.