Administrative Coordinator for Referral Management

2 weeks ago


Bristol, Bristol, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

Job Summary

We are seeking an experienced administrative professional to join our team as a Referral Coordinator for our ADHD service. The successful candidate will be responsible for managing referrals, arranging appointments, and providing administrative support to our clinical staff.

Main Responsibilities

  • Process new referrals to the service, ensuring accurate and timely completion of tasks
  • Arrange appointments for clinical staff, utilizing our clinical system (RiO) to record accurate clinical notes
  • Provide administrative support to the team, including taking meeting minutes and managing internal/external mail
  • Develop and maintain effective working relationships with service users, professionals, and internal stakeholders

About Us

Avon and Wiltshire Mental Health Partnership NHS Trust is a diverse organization with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services to approximately 1 million people living in Bath and North East Somerset, Bristol, North Somerset, South Gloucestershire, Swindon, and parts of Dorset.

Person Specification

Essential

  • Experience working in an administrative role, preferably in a healthcare setting
  • Ability to work in a busy environment, managing multiple tasks and deadlines
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
  • Proficient in the use of Microsoft packages, including Word, Excel, and Outlook


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