Careline Administrator

Job Summary

As a Careline Administrator with Health Case Management Limited, you will play a vital role in delivering high-quality administration and customer-focused support to our clients. This part-time position involves working closely with case managers and team leaders to provide a streamlined service.

About the Role

Working within our dedicated Careline team, you will be responsible for managing referrals, providing administration support, and investigating queries. You will also be required to chase clinical information in a timely manner and demonstrate a professional and respectful approach during all interactions.

Key Responsibilities

• Manage referrals to the network
• Provide relevant administration to support case administration
• Investigate any invoice or network queries
• Manage reimbursements in accordance with relevant scheme rules and benefits
• Chase clinical information in a timely manner
• Demonstrate a professional and respectful approach during all interactions

Benefits

• 25 days annual leave
• Your birthday off
• 6% company pension contribution
• Bike to Work Scheme
• Medicash Health plan
• Enhanced Maternity/Paternity/Adoption benefits

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