Sales Support Specialist

2 weeks ago


Southall Broadway, United Kingdom Parkside Full time
Position Overview:

As a key member of the regional team at Parkside, the Sales Support Specialist will play a vital role in assisting the sales force across EMEA and Asia. This hybrid position requires a proactive approach to enhance sales processes and support ongoing operational needs.

Key Responsibilities:
  • Develop comprehensive processes for sales and demand planning discussions.
  • Document sales procedures with detailed guides and workflows.
  • Provide essential data extracts to sales teams in an easily digestible format.
  • Generate phasing guidance for anticipated shipments at the customer and item level.
  • Conduct GAP analysis to share insights with sales leaders and account managers, identifying risks and opportunities in relation to budget and demand plans.
  • Maintain the Connect Forecast tool, ensuring accurate system uploads.
  • Collaborate cross-functionally with a focus on commercial objectives.
  • Create engaging PowerPoint presentations to effectively communicate insights to various stakeholders.
  • Offer support to the direct line manager as needed, ensuring structured sales planning and internal communications.
  • Implement KPI measures to track business plans and distribution expectations against actual performance.
  • Oversee the sales timetable for the region, assisting in deadline management.
  • Maintain an updated list of forecast partners, including necessary approvals.
  • Regularly review system user licenses to ensure appropriate access for sales team members.
  • Establish and document processes for checking shipments against inactive customers, coordinating with commercial teams as necessary.
  • Engage in initiatives and projects aimed at reducing redundancy, enhancing efficiency, and improving forecast accuracy.
  • Identify strategies to focus on key customers and support the development of sales tools and data visualizations.

Qualifications:
  • Exceptional attention to detail with a keen ability to spot inconsistencies.
  • Demonstrated experience in providing process improvements and insights to sales teams.
  • Strong analytical skills, capable of creatively designing and executing effective GAP analyses.
  • Ability to prioritize tasks, meet deadlines, and thrive under pressure.
  • Receptive to feedback and adaptable in approach.
  • Friendly and approachable demeanor.


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