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Specialist Sales Support

3 months ago

Southall Broadway, United Kingdom Parkside Full time

Specialist Sales Support

* Hybrid Working

My client is seeking a Sales Support Specialist who will work within a regional team (EMEA & Asia) to support sales team members.
You will be supporting with providing ongoing process support to help build out documented sales playbooks, deliver centralised tasks and provide forecast analysis.

Kay Accountabilities

* Develop overall process around sales & demand planning conversations.

* Support documenting sales with processes and step-by-step guides.

* Provide sales teams necessary data extracts when required in a clear format

* Produce phasing guidance on anticipated shipments at forecast partner (customer) / item level.

* Deliver GAP analysis sharing insights with sales leads & key account managers, highlighting risks & opportunities with sales business plans in comparison to budget (target) & demand plans.

* Maintenance of Connect Forecast tool including system uploads.

* Work cross-functionally with a commercial focus.

* Creating PowerPoint presentations to concisely communicate insights to a variety of stakeholders.

* Provide cover for direct line manager when necessary, providing ongoing support to provide structure around sales planning & internal communications.

* Implement KPI measures tracking both, business plans & distribution expectations Vs actuals.

* Maintain sales timetable across the region, aiding deadline management.

* Maintain forecast partner (customer) list, including approvals.

* Frequent review of system user licenses, ensuring sales team users are set-up as appropriate.

* Set-up and document a process to conduct checks for shipments against inactive customers, communicating as necessary with commercial teams.

* Undertake any initiatives and projects that reduce duplication, drive efficiency, and increase forecast accuracy.

* Determine ways to focus on key customers & support development of sales tools and data views

Experience:

* High level of attention to detail, with ability to identify inconsistencies.

* Proven experience providing process improvement and insights to sales teams.

* Excellent analytical skills, capable of creatively designing and delivering effecting GAP analysis.

* Ability to prioritise, meet deadlines and work under pressure.

* Respond well to feedback.

* Approachable character